Explore A Dong Silk - Best tailors in Hoian: Outstanding customer service and excellent finished product

This is my first Tripadvisor review as I feel like the ladies at this place really deserve a huge kudos, especially Van who gave me one of the best customer service experiences I have ever had.

Explore A Dong Silk: Best tailor in Hoi An We had the pleasure of visiting this shop over the weekend and I had a few dresses and some other items made. As we were there for a short visit, I requested a very quick turnaround time for my items. I already had an idea of what I wanted, but if you don't know what you want, they have a catalogue of items online to tempt you with and plenty of fabric to choose from. For fashion fiends, this is like being a kid in a candy shop.

I showed them the designs (a couple of which were quite complex) they assisted in picking out fabrics and made many useful suggestions along the way. This took a few hours as I had multiple items. I emailed them the pictures of the designs which they printed out for the tailors. I went in for 2 fittings over 2 days, though I would recommend a minimum of 3 fittings over 3 days to give them enough time to get it exactly how you want it. I am borderline pedantic and I can tell you that the finished product was excellent, and when taking into account the turnaround time I requested, truly outstanding. My partner also had a suit made which turned out perfect.

I was never pressured or made to feel like anything was too much and this really came down to Van. She has a wonderful calm energy about her and was so lovely to work with. Thank you Van for being so professional and making the experience so pleasant and thanks to the tailors who made it happen.
Highly recommended.

Visited May 2016

JLo_YVR
  • TripAdvisor member since 2016
  • From Singapore, Singapore
Review of A Dong Silk Tailors:
Website: www.adongsilk.com
Address: 62 Tran Hung Dao | 91 Tran Hung Dao and 40 Le Loi, Hoi An 510000, Vietnam

From https://www.tripadvisor.com/Attraction_Review-g298082-d1194254-Reviews-A_Dong_Silk_Tailors-Hoi_An_Quang_Nam_Province.html

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